Frequently Asked Questions

When you install the extension and log into Etsy, it reads your shop listings and shares them with the HeartExchanger network. The extension then automatically favorites items from other sellers in the network, and their extensions favorite your items in return. It's a fair exchange system - the more you give, the more you receive.

HeartExchanger uses a priority score based on your exchange balance. Users who have given more favorites than they've received get higher priority for incoming favorites. This ensures everyone contributes fairly to the network.

To stay within Etsy's guidelines and protect your account, HeartExchanger limits favoriting to around 300 per hour. The extension also pauses automatically when it has favorited all available listings from other users.

Yes, you can use HeartExchanger with multiple shops. Simply log out of one shop and log into another on Etsy, and the extension will automatically switch to the new shop.

If you experience issues, try using the "Reset" button in the dashboard sidebar. This resets the extension's local state while keeping your server-side data (like favorites you've already given) intact. If problems persist, try removing and reinstalling the extension, or contact us at [email protected].

Yes! HeartExchanger is currently free to use. The project is supported by donations. If you find it helpful, please consider donating via PayPal to support ongoing development.

Yes, the extension needs Chrome to be running with an Etsy tab open. However, it works in a separate tab in the background, so you can keep using your computer normally or leave it running unattended.